Software companies are constantly planning new releases to introduce e.g. bug fixes and new features. For the same reason many companies are working with aggressive release policies that will help the company gain competitive advantages and market share.
As a tradeoff, the documentation of the changes is crucial for the user of the software. Training Manuals, End User Manuals, Installation Manuals, Admin Guides etc. must constantly be updated, reviewed, approved, translated – managed…
DITA Exchange provides an excellent platform for allowing software architects, developers, support and project people to collaborate on the same content in such a way that the new software release will meet the planned deadline. The window for introducing a new release may be very slim; a tradeshow or similar – and it is essential for the software company to meet the planned deadline.